Attrition is a concern in any organization, but it is an especially big one in the call center industry, because of the high cost …
Read moreHow to Reduce Call Center Attrition: The Call Center Employees’ Perspective
If you are looking to open a BPO company in the Philippines, you may be interested to know what other BPO companies are doing. What …
Read moreSurvey Results: What Skills Are Actually Being Outsourced to the Philippines
A primary reason why companies put up BPO companies offshore is the lower cost of labor. So naturally, among the first questions a prospective BPO …
Read moreHow Much Should You Pay Your BPO Employees in the Philippines?
When we speak of outsourcing to the Philippines, the first thing that usually comes to mind is “call center,” and for good reason. The Philippines …
Read more3 Non–Call Center Jobs You Can Outsource to the Philippines
We’ve all heard the usual reasons why it’s advantageous for companies to put up a business process outsourcing (BPO) company in the Philippines: low labor …
Read more3 Lesser-Known Advantages of Setting Up a BPO Company in the Philippines
The business process outsourcing (BPO) industry continues to thrive, as firms from the US, Europe, and New Zealand expressed their interest to do business in …